Shopping from home using the Internet is now possible - Pros and Cons

[Open Intelligence]

(a) Give three advantages to the customer of buying items on the Internet.
(i)   can shop at any time – 24/7
(ii)   wider choice of goods available
(iii)   save on travelling costs and travelling time

(b) Give three advantages to the shop manager of selling items on the Internet.
(i)   greater number of customers from all over the world
(ii)   no need to rent or build big shops
(iii)   can employ fewer staff because all paperwork are done electronically

(c) Internet shopping may not be as successful as predicted. Give four reasons for this.
(i)   less personal contact with other people
(ii)   not everyone has a computer, internet or credit card
(iii)   fear of credit card fraud by hackers
(iv)   customers can only see one view/picture of the product, they cannot handle it