The nature and characteristics of the travel and tourism industry

[Kavin77]

Understand the nature of the industry

Travel and Tourism can be viewed as a service industry. Services are deeds, processes and performance.  Services are generally produced and consumed at the same time. As a rule, we say that the T&T (Travel and Tourism) industry as a service is perishable and intangible.


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[ms.sami]

Hi Kavin,
It´s my first time here and I´d like to download some of the files you´ve posted but I can´t, as soon as I click on the link, it says that it´s broken or something. Am I doing anything wrong? Thanks,
Samantha

[Kavin77]

Hi Samantha,

Ill try to upload the files again. Else provide me with your email add and ill forward you with the same.

Cheers,

Kavin